Privacy and Policy​

Effective Date: 12 Sep 2025

1. Introduction

Welcome to trimbakeshwartemple.in (“we,” “our,” or “us”). We are dedicated to providing authentic pandit services for traditional Hindu rituals, including Tripindi Shradh Puja, Rudrabhishek Puja, Pitra Dosh Puja, Navagraha Shanti Puja, Narayan Nagbali Puja, Mangal Dosh Puja, Maha Mrutunjay Jaap, Kumbh Vivah Puja, and Kaal Sarp Dosh Puja.

Your privacy is important to us. This Privacy Policy explains:

  • What personal data do we collect about you?
  • How and why we collect, use, and share your information.
  • How we protect your data and your rights over it.
  • Our compliance with applicable privacy regulations, including India’s Digital Personal Data Protection Act (DPDP Act), and guidance for users from regions where GDPR or CCPA rights may apply.

By visiting or using https://trimbakeshwartemple.in/ (the “Website” or “Service”), you agree to the terms of this Privacy Policy. If you disagree, please do not use our Website or submit your information.

2. Who We Are

TrimbakeshwarTemple.in is an online platform operated from Trimbakeshwar, Nashik, Maharashtra, India. We connect devotees with qualified pandits for various pujas.

Contact Details:

  • Email: contact@trimbakeshwartemple.in
  • Phone: +91 80077 01552
  • Address: Trimbakeshwar, Trimbak, Nashik, Maharashtra 422212

3. Data We Collect

We only collect personal data that is necessary for our services. Below are the types of data we may collect:

3.1 Information You Provide Directly

  • Name and Contact Details: Full name, phone number, email address, physical address, city, state, and ZIP/postal code when you book a puja or submit a contact form.
  • Booking Details: Type of puja or service requested, preferred dates, special instructions.
  • Communication Content: Any additional information you share with us via email, WhatsApp, or phone.

3.2 Information Collected Automatically

  • Usage Data: Your IP address, browser type and version, device type, operating system, referral URL, pages visited, time spent on pages, and date/time of access.
  • Cookies and Tracking Data: Small files and scripts to understand how you interact with our site, improve functionality, and tailor content or ads.

3.3 Sensitive Data

We do not intentionally collect sensitive personal data such as financial account numbers, passport details, or government identification unless specifically necessary (e.g., for invoice compliance) and only with your explicit consent.

4. How We Collect Information

  • Booking or Contact Forms: When you fill out forms to book a pandit or ask a question.
  • Direct Communication: When you email, message, or call us.
  • Automated Tracking: Through cookies, analytics tools like Google Analytics, and similar technologies.
  • Third-Party Sources: Limited data from advertising networks (e.g., ad clicks or campaign performance) if you arrive via an ad.

5. How We Use Your Information

We use your personal data responsibly and only for legitimate purposes, such as:

  1. To Provide Services: Process puja bookings, confirm appointments, and respond to your queries.
  2. Customer Support: Answer your questions, handle complaints, or provide updates.
  3. Improving the Website: Analyze usage patterns to enhance functionality, navigation, and content.
  4. Marketing (Opt-in): Send newsletters, updates, or special offers related to our services if you have chosen to receive them.
  5. Legal Compliance: Fulfill obligations under applicable laws, regulations, or legal processes.
  6. Security: Detect, prevent, and address fraud or technical issues.
  7. Business Operations: Maintain records, track transactions, and perform audits.

6. Cookies and Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help remember your preferences and enhance your browsing experience.

6.2 Types of Cookies We Use

  • Essential Cookies: Necessary for basic site functionality.
  • Preference Cookies: Remember your choices (e.g., language or location).
  • Analytics Cookies: Collect anonymous usage data to improve our site.
  • Advertising Cookies (if used): Deliver ads tailored to your interests and measure ad performance.

6.3 Managing Cookies

You can control or delete cookies via your browser settings. Disabling cookies may limit certain features of the Website.

7. Third-Party Sharing

We do not sell or rent your personal data. However, we may share it in the following situations:

  • Service Providers: With trusted vendors such as hosting providers, analytics tools (e.g., Google Analytics), and email service providers, who are bound by confidentiality agreements.
  • Advertising Partners: For remarketing or targeted ads (only if enabled).
  • Legal Requirements: If required by law, legal process, or to protect rights and safety.
  • Business Transfers: In the event of a merger or transfer of our operations, data may be included as part of the assets transferred.

8. Data Storage and Security

  • Secure Servers: We store your data on servers protected by encryption, firewalls, and regular security audits.
  • Limited Access: Only authorized personnel have access to personal data.
  • Retention Period: We keep your data only as long as necessary for the purposes stated or as required by law. For example, enquiry data may be retained for up to 24 months.
  • Best Practices: Regular backups, strong passwords, and monitoring tools reduce unauthorized access risks.

Despite these measures, no method of data transmission over the internet is entirely secure. By using our site, you acknowledge and accept this inherent risk.

9. Your Rights

You have rights over your personal data, including:

  • Access: Request a copy of the data we hold about you.
  • Correction: Update or correct inaccurate or incomplete data.
  • Deletion: Ask us to delete your data when it’s no longer necessary.
  • Restrict Processing: Request a limitation on how we process your data.
  • Opt-Out of Marketing: Unsubscribe from promotional emails at any time.
  • Cookies/Tracking Opt-Out: Adjust browser settings or use cookie banners to opt out of non-essential cookies.

To exercise these rights, email contact@trimbakeshwartemple.in or call +91 9011408787. We may verify your identity before processing requests.

10. Legal Compliance

10.1 Indian Law (DPDP Act, 2023)

We comply with India’s Digital Personal Data Protection Act. You have the right to know how your data is used, to withdraw consent, and to file a grievance with our designated officer.

10.2 General Data Protection Regulation (GDPR)

If you are visiting from the EU or EEA, GDPR grants you rights such as access, rectification, erasure, and portability. Our legal basis for processing includes consent, contract performance, legitimate interests, and compliance with applicable laws and regulations.

10.3 California Consumer Privacy Act (CCPA)

For California residents, you may request to know what data we collect, request deletion, or opt out of data sharing. We do not sell your personal data.

11. International Data Transfers

Your information may be processed in India, which may not have the same data protection standards as your home country. By using our services, you consent to these transfers.

12. Data Retention

  • Enquiry and Booking Data: Retained for up to 24 months.
  • Transactional Records: Retained for 7 years for accounting compliance.
  • Analytics Data: Aggregated or anonymized after 12–24 months.
  • Deleted Data: When deleted, it is removed from active systems but may persist briefly in backups.

13. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors. If you believe a child has provided information, contact us to delete it promptly.

14. Third-Party Links

Our Website may contain links to other sites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal data.

15. Changes to This Policy

We may update this Privacy Policy from time to time. When we do:

  • We will post the revised version here with an updated date.
  • If the changes are significant, we may notify you by email or a prominent notice on our Website.
    We encourage you to check this page periodically.

16. How to Contact Us

For any privacy-related questions or concerns:

Trimbakeshwar

If you are located in a jurisdiction with privacy regulations, you may also contact your local data protection authority.

17. Grievance Officer (India)

In compliance with Indian regulations, our Grievance Officer for data-related matters is:
Name: Vidyanand Shastri
Email: contact@trimbakeshwartemple.in
Phone: +91 80077 01552

18. Summary of Key Points

  • We collect basic contact details and usage data for bookings and site improvement.
  • We do not sell your data.
  • Third-party providers like Google Analytics may access limited anonymized data.
  • You can access, update, delete, or opt out of your data usage.
  • Your data is stored securely on protected servers.
  • We comply with Indian DPDP Act, and where applicable, GDPR and CCPA.
  • For questions, email contact@trimbakeshwartemple.in.

19. Your Choices and Control

19.1 Managing Marketing Communications

You may unsubscribe from marketing emails by clicking “Unsubscribe” in the footer or emailing contact@trimbakeshwartemple.in. Transactional messages (e.g., booking confirmations) are not affected by opt-out.

19.2 Browser and Device Controls

You can:

  • Block cookies in your browser settings.
  • Use privacy-focused browser extensions.
  • Adjust ad preferences on platforms like Google or Facebook.

20. Data Breach Protocol

In the unlikely event of a data breach:

  • We will notify affected users and authorities promptly.
  • We will investigate, contain, and mitigate the breach.
  • We will review and improve our security practices.

21. Governing Law and Dispute Resolution

The laws of India govern this Privacy Policy. Any disputes will be handled under the jurisdiction of the courts in Nashik, Maharashtra.

22. Consent

By using TrimbakeshwarTemple.in, you consent to this Privacy Policy and our practices regarding your personal data.

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